Case study · Public health and social care
Public consultation to shape Barnet’s Early Help Services
Independent analysis, seven focus groups, and support at public meetings brought together service-user and resident feedback on proposals for Barnet’s Early Help Services.
AudienceEarly Help service users and non-users, young people, residents, and wider stakeholders
ApproachAnalysis of 153 questionnaires, seven focus groups, and support at six public meetings
Value to Barnet CouncilIndependent evidence and recommendations to refine proposals for future Early Help service delivery
The brief
- Barnet Council was reviewing the organisation and delivery of its Early Help Services and consulting on proposed long-term changes intended to improve services and value for money
- Enventure Research was commissioned to independently analyse the consultation questionnaire, recruit and facilitate focus groups, and report the combined findings
The approach
- The Council managed the online consultation and public meetings
- Enventure Research analysed 153 questionnaire responses, recruited and moderated seven 90-minute focus groups with a cross-section of service users and non-users, including young people and users of Children’s Centres and Family Support Services, and supported Council staff at six face-to-face public meetings
The outcome
- All consultation evidence was brought together in a comprehensive report with actionable recommendations for developing the proposals
- The findings were also presented to the Children, Education and Libraries and Safeguarding Committee
- 153 questionnaire responses independently analysed
- Seven 90-minute focus groups with users and non-users
- Support at six public consultation meetings