Case study · Regulators
A census of the pharmacy workforce for the GPhC
More than 18,000 pharmacists and pharmacy technicians responded to a profession-wide survey exploring work, training, job satisfaction, practice, and future plans.
AudiencePharmacists and pharmacy technicians registered with the GPhC
ApproachOnline census survey with 18,394 responses
Value to General Pharmaceutical CouncilDetailed evidence on practice, workforce distribution, and future plans
The brief
- The GPhC needed stronger evidence on pharmacy professionals' work, training, job satisfaction, professional practice, and future plans.
- The study also provided an opportunity to compare with an earlier 2013 survey.
The approach
- The questionnaire was based on the 2013 study and updated to reflect contemporary pharmacy practice; Enventure reviewed the instrument, piloted it and advised on new question design.
- Every registered pharmacist and pharmacy technician was invited to participate online, supported by reminders and wider promotion.
- 18,394 registrants completed the survey, an overall response rate of 23.1%.
The outcome
- Enventure Research produced comprehensive reporting, separate infographics and an Equality, Diversity, and Inclusion report.
- Where possible, findings were compared with 2013 to show change over time.
- The research informed the GPhC's work on regulation, workforce understanding, and the future development of pharmacy services.