Case study · Regulators
Mapping risk across the optical professions for the GOC
A large phased programme combined desk research, regulatory data analysis, a sector survey, focus groups, and stakeholder interviews to build an evidence base on current and future risk.
AudienceRegistrants, employers, business owners, stakeholders, and regulatory datasets
ApproachDesk research, data analysis, online survey, nine focus groups, and 37 interviews
Value to General Optical CouncilEvidence on current and future regulatory risk and proportionate intervention
The brief
- The GOC needed an up-to-date understanding of risk in the optical professions to inform future interventions and regulatory work.
- Enventure Research was commissioned to deliver a phased programme combining primary and secondary evidence.
The approach
- Desk research reviewed relevant articles, journals, and reports, alongside analysis of GOC Fitness to Practise and Optical Consumer Complaints Service data.
- An online sector survey gathered views from registrants, business owners, employers, and stakeholders.
- Nine focus groups with registrants and 37 stakeholder depth interviews explored risk in greater depth.
The outcome
- A comprehensive final report integrated evidence from every phase and set out practical conclusions, supported by a summary infographic.
- Enventure Research presented the findings to the GOC and relevant working groups.
- The research identified competency, conduct and contextual risks, how these were changing, and where future regulatory attention may be required.