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Case study · Membership

Testing a draft Equity, Diversity and Belonging strategy with CSP

Mixed-method consultation with CSP members, staff, and networks provided detailed evidence on the draft strategy and helped shape its further development.

MembershipConsultationOnline surveyFocus groupsStrategy research
Chartered Society of Physiotherapy
AudienceCSP members, staff, professional and diversity networks, regional and country groups, and other internal stakeholders.
ApproachOnline consultation survey, three focus groups, one depth interview, and 13 structured written responses.
Value to CSPA detailed evidence base on the draft strategy, including suggested improvements and concise summaries for decision-makers.
The project

Bringing different voices into strategy consultation

A mixed-method consultation designed to capture individual views as well as feedback from organised member and staff networks.

01

The brief

CSP commissioned Enventure Research to conduct and analyse consultation activity on its draft Equity, Diversity and Belonging strategy, ensuring the next stage of development reflected feedback from members and staff.

02

The approach

We co-designed and analysed an online survey that received 612 responses, moderated three online focus groups and one depth interview, and incorporated 13 structured written responses from networks, boards, committees, and other stakeholder groups.

03

The outcome

Enventure Research analysed the evidence across all consultation methods and produced a detailed report alongside concise summaries for readers who needed the key findings quickly.

  • Detailed evidence on perceptions of the draft strategy.
  • Clear suggestions for improvement from individuals and stakeholder groups.
  • Findings used to inform further development of the EDB strategy.
Client feedback

“Great service from Enventure who really understood our needs and what we wanted. The end result was a fantastic report that contained a detailed analysis of the consultation phase and concise summaries for those who did not have time to read the whole report. Highly recommended and really helped us to get the answers we needed to shape our strategy. Many thanks Enventure!”

Waheeda AadamChartered Society of Physiotherapy

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