Quantitative and qualitative research gave the Chartered Quality Institute current evidence on remuneration, job satisfaction, career progression, and skills gaps across the quality profession.
A mixed-method programme combining trend data with qualitative exploration of the issues behind the numbers.
CQI needed a new wave of its regular workforce insights research, covering remuneration, job satisfaction, career progression, and skills gaps. Enventure Research was commissioned to deliver the programme and build on earlier survey questions while also addressing new topics.
We co-designed an online survey with CQI and invited CQI and IRCA members, including a Japanese-language version for Japanese IRCA members. Non-members were also invited. Follow-up qualitative research comprised three focus groups and 15 in-depth interviews with quality professionals and other stakeholders.
The member survey achieved a 13% response rate. Enventure Research analysed the quantitative and qualitative evidence together and produced a detailed report on the quality workforce.
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