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Case study · Regulators

Understanding workplace experience and diversity for the CLC

Independent research across lawyers, managers, practices and other employees gave the Council for Licensed Conveyancers a broader picture of workplace culture, diversity, and professional experience.

RegulatorsWorkplace researchDiversityOnline surveys
Council for Licensed Conveyancers
AudienceCLC lawyers and managers, regulated practices, and other employees
ApproachThree tailored online questionnaires
Value to Council for Licensed ConveyancersStructured evidence on workplace culture, diversity, and professional experience

The brief

  • The CLC is the specialist approved regulator for property and probate lawyers and regulated businesses in England and Wales.
  • It wanted to expand its established Diversity Survey into a broader Workplace and Diversity Survey and commissioned Enventure Research to deliver the research independently.

The approach

  • Three questionnaires were developed for CLC lawyers and managers, CLC practices, and non-CLC licensed employees working in regulated practices.
  • Each survey took around 10 minutes and was promoted through personalised email invitations, reminders, and wider CLC communications.
  • Practices were also asked to distribute the employee survey internally so the research reached people beyond the directly regulated population.

The outcome

  • Findings from all three surveys were combined into one comprehensive research report.
  • The reporting gave the CLC structured and actionable insight into experiences across different roles and parts of the regulated community.
  • Enventure Research also produced infographics and presented the findings through a stakeholder webinar.
Client feedback

“We were so impressed by Enventure Research - always professional, helpful and proactive. They understood what we were trying to achieve and used their expertise to ensure that the project was successful from start to finish. The project went exceptionally well, as can be seen by the quality of the final report and infographics. The succinct and engaging webinar to present the findings was also well-received by attendees. I would definitely recommend them.”

Philippa MendonsaPolicy and Regulatory Standards Manager, Council for Licensed Conveyancers

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