Online focus groups gave CITMA detailed insight into the subjects, skills, and delivery formats senior paralegals wanted from future professional development.
A focused qualitative study designed to inform the content and format of future advanced professional development.
CITMA had identified growing demand from senior paralegals for further training and development after the Paralegal Course. It wanted to understand which subjects, knowledge areas and skills would be most useful, and how future content should be delivered.
We recruited participants through an online response form promoted by CITMA and ran two 90-minute online focus groups. The 11 participants represented a mix of employer types, firm sizes, experience levels, and demographic backgrounds. Discussions were digitally recorded and analysed thematically.
Enventure Research produced a detailed report drawing out common themes and supporting them with anonymised verbatim comments.
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