An annual global member survey gives the Chartered Institute of Building up-to-date evidence on member experience, the value of membership and where its services and support can be strengthened.
A repeat survey programme designed to track change over time while identifying new priorities and opportunities for member engagement.
CIOB is committed to regularly understanding its global membership and uses an annual survey to keep its evidence base current. Enventure Research has delivered the member engagement survey each year since 2023, helping CIOB track views over time while continuing to explore emerging needs and priorities.
We co-designed a questionnaire combining established measures for benchmarking with questions on membership value, services, platforms, communications, and opportunities to strengthen engagement. The survey was hosted securely online, supported by personalised invitations and reminder emails, and members in China could complete it in Mandarin.
The latest survey received 4,463 responses, representing a 9% response rate. We carried out detailed analysis, including thematic analysis of open comments and subgroup analysis across different member categories.
“We’re proud to work with CIOB to deliver its annual Member Engagement Survey. Having delivered the research since 2023, we’ve been able to build a strong understanding of CIOB’s membership and what matters to its members. The 2026 survey has provided valuable, up-to-date insight that will help CIOB continue to strengthen member engagement and shape its services and support around members’ needs.”
Get in touch to discuss how Enventure Research could help.
