Helping BCP Homes gain Domestic Abuse Alliance (DAHA) accreditation

Staff employed directly or indirectly by BCP Homes

Responses received to the survey


Response rate achieved


The Domestic Abuse Housing Alliance (DAHA) is a national organisation which recognises that home is too often the most dangerous place for victims and survivors of domestic abuse. DAHA helps local housing providers ensure that all individuals and families living with domestic abuse can achieve safety and housing security. DAHA’s mission is to improve the housing sector’s response to domestic abuse.

BCP Homes, the combined housing service of Bournemouth, Christchurch, and Poole (BCP) Council, oversees approximately 9,500 homes across Bournemouth and Poole. BCP Homes wished to ensure that the provision and standards in services for domestic abuse meet the criteria to achieve DAHA accreditation. This involved gaining an understanding of the current response to domestic abuse across BCP Homes and Strategic Housing and Partnership, and subsequently determining how BCP Homes could better equip itself to intervene early and improve the lives of residents.

BCP Homes commissioned Enventure Research, an independent research agency, to again undertake a survey with BCP Homes and Strategic Housing and Partnership staff in spring 2024.


An online survey was designed by Enventure Research using the DAHA developed questionnaire. The questionnaire collects information about the behaviours, attitudes, needs, and opinions of staff working for housing providers on the topic of domestic abuse.

BCP Homes distributed email invitations with the survey link to all staff working for BCP Homes and the Strategic Housing and Partnership, along with follow-up reminders to encourage participation.


Between 11 March and 3 April 2024, 191 responses were received to the survey, which represents a 45% response rate.

Enventure Research processed the data and provided a full report on the findings to BCP Homes, including thematic analysis of the freetext responses to the follow-up questions. The report showed the findings in an easy to understand way, alongside conclusions drawn from the survey findings. The report was accompanied by data tabulations with cross breaks and the raw data.

The findings from the survey will be used to identify areas of strength in the organisation and to impact the approach to domestic abuse moving forward. Following investment in the organisation, BCP Council will aim to achieve the DAHA (Domestic Abuse Housing Alliance) accreditation.

“Gaining DAHA accreditation is an important step for housing providers on their journey to ensuring they have a robust response to domestic abuse and adequate provision for victims. It’s been a privilege to be involved in the project.”

Andrew Cameron

Associate Research Director, Enventure Research