Qualitative Universal Credit research on behalf of Manchester City Council

Dec 3, 2018

Universal Credit Full Service was rolled out across Manchester between October 2017 and July 2018. In order to gain a better understanding of its impact, Manchester City Council conducted its own quantitative survey with residents and has subsequently commissioned Enventure Research to conduct qualitative research in order to gain a more in-depth understanding of its financial and psychological impact.


Throughout December, Enventure Research will hold three 60-minute focus groups and a series of 20-minute in-depth telephone interviews with Manchester City Council residents. A discussion guide will be designed between Enventure Research and the Council to explore topics covered in the initial survey such as the application process, receiving Universal Credit payments and its impact.


Upon completion of fieldwork, Enventure will provide Manchester City Council with a full report detailing the findings of the focus groups and in-depth interviews, together with verbatim quotes from participants to give further insight.