- Enventure Enters Framework with Bolton Council and Partners
- Successful Completion of Cambridgeshire Budget Planning Survey
- Doorstep Engagement Campaign on Behalf of St Albans
- Recycling Behaviour Change Survey for R4GM
- Insightful Research with Catch22 Customers Draws to a Close
- Face-to-face Visitor Satisfaction Survey on Behalf of WRWA
- Enventure Re-Appointed for AAGBI Membership Survey
- Further Research to Inform Future of Bradford Markets
- Large-Scale Resident Engagement Completed in Merton
- Enventure Appointed for Third Year by Nottinghamshire County Council
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Enventure Enters Framework with Bolton Council and Partners
Enventure Research has entered into a Framework Agreement with the Borough Council of Bolton relating to Doorstep Engagement. In addition to Bolton Council, the Framework is also open to and may be used by other Association of Greater Manchester Authorities (AGMA) and Bolton Partners, which includes the following: Manchester, Stockport, Tameside, Oldham, Trafford, Rochdale, Bury, Salford, Wigan, Blackburn with Darwen, Blackpool, Cheshire East, Warrington, Commission for the New Economy, Transport for Greater Manchester (TfGM) and the Waste Disposal Authority.
As one of the small number of organisations successful in gaining a place on the Framework, Enventure Research will be offered the opportunity to tender for any future work against this Framework via a mini-competition process. Enventure is highly experienced in undertaking work of this nature and has successfully conducted many doorstep engagement campaigns, commonly related to recycling.
Enventure Research has previously worked with a number of the Framework partners and looks forward to continuing to do so into the future.
Successful Completion of Cambridgeshire Budget Planning Survey
Fieldwork being conducted on behalf of Cambridgeshire County Council (CCC) as part of its 2014 Business Plan Consultation has been completed successfully. The survey has provided valuable insight into residents' views about priority areas for budget spending and perceptions of the Council which will help shape the authority's priorities, budgets for the coming year and business planning.
The research was conducted via a doorstep survey with residents aged 18 and over across Cambridgeshire. A quota sample of 1,179 respondents were interviewed between 8 August and 11 September 2014. Quotas were set on age, ethnicity, gender and working status. To identify differences between residents of Cambridge, East Cambridgeshire, Fenland, Huntingdonshire and South Cambridgeshire, between 153 and 352 respondents were interviewed in each area representative of the Census 2011 data. The fieldwork was conducted to time and all quotas were successfully met.
Enventure Research provided comprehensive reporting on the survey results, including a headline findings report and a more detailed final findings report. Cambridgeshire County Council has been very pleased with the way Enventure has managed the fieldwork and delivered the findings to the appropriate timescale throughout the duration of the project. Enventure has been invited to present the findings to Councillors and Council staff during November of this year.
Enventure Research and CCC would like to express their gratitude to everyone who took part in the doorstep survey. Enventure Research would also like to thank Louise Meats and the CCC Research Group for their help and support throughout the survey process.
Doorstep Engagement Campaign on Behalf of St Albans
St Albans City and District Council has commissioned Enventure Research to conduct a door-to-door engagement campaign targeting areas within the district with low participation in the Council’s recycling scheme. The Council currently provides residents with a comprehensive recycling scheme which collects a wide range of materials on a fortnightly basis, including glass, paper, cardboard, plastics, cans, foil, green waste and food waste. At present, the recycling rate is approximately 50%.
A team of eight experienced locally-based recycling promoters will approach 20,000 households, aiming to speak with 7,000 residents (a 35% contact rate) and encourage an increase in participation in the recycling scheme. Recycling promoters will use computer aided personal interviewing (CAPI) devices to administer a survey exploring the recycling services and record residents’ responses.
Doorstepping activity will take place over a five-week period and is due to commence in late September 2014.
Recycling Behaviour Change Survey for R4GM
Recycle for Greater Manchester (R4GM), the partnership between Greater Manchester Waste Disposal Authority (GMWDA), the nine district councils in the area and Viridor Laing, has appointed Enventure Research to undertake a behaviour change survey examining Greater Manchester residents’ views, opinions and behaviour in relation to recycling and waste prevention.
The research is intended to be comparable with previous biannual surveys that have been undertaken face-to-face with Recycling Centre users and staff, which have investigated levels of awareness around the R4GM brand and recycling and waste prevention attitudes and behaviours.
A face-to-face on-street survey will be conducted with a representative quota sample of 3,600 Greater Manchester residents in a number of different sampling locations. The survey will gather similar information to that of previous surveys, but will aim to further understand the impact of R4GM communications to measure the effectiveness of campaigns and promotional activities. A large team of Interviewer Quality Control Scheme (IQCS) trained market research interviewers will conduct the interviews, using computer aided interviewing (CAPI) devices to record responses.
The fieldwork interviewing is due to commence in September and continue through to October 2014. Enventure Research will provided detailed analysis and reporting on the findings following fieldwork completion.
Insightful Research with Catch22 Customers Draws to a Close
Enventure Research has recently delivered insightful customer feedback research on behalf of Catch22, a large social enterprise charity which helps young people and families in difficult situations to turn their lives around. The services provided by Catch22 (which include National Citizen Service, leaving care, substance misuse services, missing from home services, high level family support and domestic abuse support) are all commissioned by local authority commissioners across England and Wales. Catch22 wished to develop insight into these commissioners’ perceptions and experiences of the quality of its services.
A mixed quantitative and qualitative method approach was taken to the research. A quantitative online survey was developed in partnership between Catch22 and Enventure Research and emailed to a selection of 44 commissioners. Follow-up telephone calls were made to respondents who did not participate online, leading to an overall response rate of 41%. In-depth qualitative interviews were conducted with 11 respondents who participated in the online or telephone survey in order to gain greater insight into the quantitative findings.
Enventure Research provided comprehensive reporting on the qualitative and quantitative results, detailing interesting findings, conclusions and recommendations arising from the research. The results will be used to inform future planning for Catch22, identifying potential areas for improvement to the services.
Face-to-face Visitor Satisfaction Survey on Behalf of WRWA
The Western Riverside Waste Authority (WRWA) has appointed Enventure Research to undertake a face-to-face survey assessing levels of satisfaction in visitors to the Smugglers Way Wandsworth Household Waste and Recycling Centre (HWRC). The site reopened in September 2012 following a complete refurbishment.
A small team of staff, who are experienced in engaging with members of the public in relation to recycling services, will interview visitors to the site over a one-week period. Interviewers will be present at the site during all opening hours over the full seven days, aiming to speak to as many visitors to the centre as possible. A short survey designed in partnership between Enventure Research and WRWA will be administered with the aid of computer aided personal interviewing (CAPI) devices to as broad a spectrum of visitors as possible.
The survey will be conducted in early September 2014. Following the survey fieldwork, Enventure Research will provide WRWA with the raw survey data ready for analysis.
Enventure Re-Appointed for AAGBI Membership Survey
The Association of Anaesthetists of Great Britain and Ireland (AAGBI) has re-appointed Enventure Research to conduct its 2014 membership survey. Enventure conducted the most recent membership survey in 2011 and has worked with the AAGBI on other pieces of research since this time. The survey aims to help the AAGBI develop a better understanding of its members and ensure that the organisation continues to reflect the needs, views and opinions of members so that it can continue to provide support for them for years to come.
Enventure Research will develop a questionnaire in partnership with the AAGBI covering topics such as the benefits of AAGBI membership, views about the AAGBI, communications and publications, technology and social networks, events, professional development, venue hire and priorities about the future of the AAGBI.
The survey will be posted to all AAGBI members on the distribution list along with copies of the monthly AAGBI magazine ‘Anaesthesia News’ and will also be hosted securely online by Enventure Research and emailed to members.
The online survey is set to go live later this year. Following the survey period Enventure will provided the AAGBI with comprehensive reporting on the findings.
Further Research to Inform Future of Bradford Markets
Enventure Research has recently been appointed by Bradford Metropolitan District Council to gauge shoppers’ views on the future of its markets. The Council’s current Markets provision in Bradford city centre comprises the management and operation of two indoor markets – the Oastler Shopping Centre and Kirkgate Market. The Council are currently exploring options for combining both markets into a single venue. Enventure Research has previously
Market users and non-users will be interviewed on-street to find out about preferred future market locations. Experienced IQCS-trained (Interviewer Quality Control Scheme) interviewers will also chart shopping behaviours (including main shopping purchases), like and dislikes about the current market offer, evaluate the current usages of the market facilities (including perceptions, value for money, quality of goods, product displays, level of service and layout of stalls), and explore methods to maximise opportunities to draw new customers into the markets.
A random sample of five hundred interviews will be completed at each of the current market locations, with a further 250 interviews taking place in the city centre to target non-market users. The fieldwork will take place over August 2014 and will be supported by an online version of the survey running in conjunction with the on-street interviewing.
Large-Scale Resident Engagement Completed in Merton
Enventure Research has successfully completed a large-scale door-to-door recycling communications campaign on behalf of Merton London Borough Council. An enthusiastic team of twenty experienced recycling promoters, were recruited from local and surrounding areas. The project was managed on the ground by a local Project Co-ordinator.
Recycling promoters engaged with residents on the doorstep, raising awareness of the recycling services and inspire residents to recycle as many materials as possible, also offering the opportunity to order new recycling containers. Residents were further encouraged to sign up to the new Mega Recycling Incentive Scheme, a web-based interact scheme which offers the opportunity for substantial and frequent rewards for correctly recycling.
The fieldwork was completed over a ten-week period. Progress reports were provided to the Council on a weekly basis. Visits were made to approximately 83,000 properties, with an overall contact rate of 33% achieved. Enventure Research provided comprehensive reporting on the findings, including detailed survey findings, feedback, comments, issues and suggestions from residents, providing practical and actionable recommendations for future engagement and operational activity.
Enventure Appointed for Third Year by Nottinghamshire County Council
Nottinghamshire County Council has re-commissioned Enventure Research to conduct its 2014 Annual Satisfaction Survey. The survey takes place yearly and has been conducted by Enventure Research since 2012. The research aims to capture local people’s views, experiences and perceptions of value for money, quality of life, communication and health and wellbeing, helping the Council to understand the priorities of local residents and informing decisions about Council plans and services.
Since 2012, over 2,000 face-to-face interviews have been conducted with Council residents, with quotas set to ensure that the sample was broadly representative of the County’s population in terms of age, gender, ethnicity and working status. Enventure Research has provided detailed analysis of the research findings from both years, including sub-group analysis of statistically significant differences. The survey results allow benchmarking with previous Satisfaction Surveys and with other councils across the country and have been made available online on the Council website.
The fieldwork for the next phase of the research is due to commence in October 2014.
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